Final-sale policy
All sales are final. Because products are supplied strictly for research purposes, Shotz does not accept routine returns, issue standard refunds, or provide return labels.
Damage or fulfillment issues
Damage or fulfillment issues should be reported by email with the order reference and supporting photos. Outcomes are evaluated case by case.
Before submitting an order
Review the exact product, concentration, SKU, format, quantity, and shipping information before submitting an order request.